Program Management

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Program Management

Strategic Program Management for Organizations Vision Alignment

Program management involves overseeing a collection of related projects that work together to achieve a larger strategic goal. Instead of focusing on individual project outcomes, program managers ensure that all projects within the program align with broader organizational objectives and deliver maximum value.

Program management is collectively managing interwoven projects for achieving larger strategic goal.

Program managers ensure that the outcome of various projects aligns with broader organization objective & maximizes value.

Built upon pillars of strategic alignment, coordination, benefit realization & stakeholder engagement.

Key Responsibilities

Ensuring projects within the program support the organization’s goals.

Managing interdependencies between projects to avoid conflicts and optimize resources.

Focusing on long-term outcomes rather than short-term deliverables.

Collaborating with leadership, project managers, and other stakeholders.

What We Offer

Key Differences

Aspect	Program Management	Project Management
Focus	Strategic goals & outcomes	Individual project deliverables
Scope	Oversees multiple related projects	Focuses on a single project
Timeframe	Long-term, continuous	Defined start and end date
Success Metrics	Overall benefits realization	Meeting scope, time, and budget constraints
Responsibilities	Aligns projects with business strategy	Plans and executes specific project tasks
Stakeholders	High-level executives & cross-functional teams	Project team & direct stakeholders

Creating mission & vision statement for the Organisation

We deploy latest program management techniques with OKR’s (Objectives & Key Results) concept.

What are OKRs?

OKR stands for Objectives and Key Results. This is a method for setting business objectives, aligning your teams around them, measuring your performance against those objectives (O) by evaluating or assessing the key results (KR), and re-aligning whenever necessary. OKRs allow teams to measure their progress toward specific goals on a short-term basis while still having a long-term vision which can help keep everyone motivated throughout the year. OKR framework was started by John Doerr at Google in 1999 and is used by many companies today.

The following concepts need to be understood about OKR.

O stands for Objectives. Objectives are qualitative goals that you want to achieve. Objectives represent the final change you want to see, your vision for the future. Objectives are always aspirational, challenging but realistic at the same time. For example, an objective can be increasing the sales revenue by 20% in the next 1 year.
KR stands for Key Results. Key results represent some of the key or most important measurable milestones which when achieved will indicate that you are making progress in the right direction towards achieving your objectives. In other words, key results represent the quantitative measurements of progress toward an objective that can be measured with a number or a percentage value. If objectives represent change, key results indicate what would need to be accomplished (progress) concerning those changes. In other words, key results represent the measurable output of action taken or effort made against each objective. These should be clear and specific results, not vague outcomes. They need to be easy to measure so they can also act as a performance metric at times.

OKR Explained with an Example
Let’s say you have an objective to start from Hyderabad in the morning via car and reach the city of Kolkata on the next day.

Here the objective is to reach Kolkata. In real-world scenarios, the objective can also be qualitative. How do you decide whether you are heading in the right direction to achieve your objective? The key results will represent measurable milestones. Here the key results can be passed through key cities such as some of the following:

Vijayawada
Vishakapatnam
Bhubneshwar

The objective is to reach Kolkata. Key results become the milestones such as the cities shown below. In the diagram below, the OKRs (objective and key results) as described above are represented.

Let’s take another example of OKR.

Objective: Crack the Google interview in the next 6 months

Key results can be some of the following:

Finish 2 books on data structure & programming fundamentals
Finish 5 coding tests and score “A” in 3 out of 5 tests
Answered 50 data structure questions on stack overflow and earned badges

What are KRAs?

The concept of KRA (Key Result Areas) is an integral part of performance management and goal-setting frameworks within organizations. KRAs outline the essential areas where an individual or team needs to deliver results to achieve their primary job responsibilities and contribute to the company’s success. These areas are broad fields within which Key Performance Indicators (KPIs) or Key Results (from OKRs) can be defined to measure success. KRAs are typically broad, ongoing responsibilities that do not change frequently. They are aligned with the strategic objectives of the organization and are critical for its success.

Relationship with OKR and KPI

KRA and OKR: KRAs provide a broad framework that can house OKRs. An Objective in the OKR framework can be seen as a specific goal within a KRA. The Key Results under an Objective would then be specific outcomes that indicate success in that KRA. For example, if a KRA is “Improve Product Quality,” an Objective might be “Launch a new quality assurance initiative,” with corresponding Key Results like “Reduce defect rate by 50%” and “Achieve 95% customer satisfaction on product quality.”
KRA and KPI: KPIs are metrics used to evaluate the success of achieving KRAs. They are quantifiable, allowing for the measurement of performance against key business objectives. A KRA might have multiple KPIs attached to it to gauge various aspects of performance within that area. For instance, if a KRA is “Enhance Customer Service,” KPIs might include “Average response time to customer inquiries,” “Customer satisfaction score,” and “Number of repeat customer support issues.”

What are KPIs?

Key performance indicators (KPIs) are numerical indicators that can be used to assess whether the actions taken result in the desired output. Key results in OKR require initiatives or actions to be taken by the team. Whether you are doing the right activities such that key results will manifest could be measured by these KPIs. From a project/product perspective, KPIs can be defined as a quantitative measure that indicates the performance of a project or product which in turn is used to measure the overall outcome/impact of a project or product implementation. Each of the key results, hypothetically speaking, can be termed a project itself and thus, can be measured using KPI.

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