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MSME’s Mynd Solutions

Digital Solutions for One of the largest bill discounting exchanges

MSMEs constituted 95% of client base & client onboarding was happening conventionally with documents in hardcopies. With Covid, business literally stopped since units were shut down, no courier services were available. We constituted a core team comprising teams of Technology, Operations, Legal, compliances experts for devising a digital Onboarding solution with end-to-end delivery. Client-friendly digital onboarding solution was delivered within three months with eKYC, eStamping & Adhaar based eSign off. This became a game changer with client’s registrations increasing by 5X.

tough terrain

American Tower Corporation

Technological solution in tough terrain

While American Tower Corporation was setting its operations in India in 2008, we had to build a greenfield tower of 50 metre height in Distt. Karur of Tamil Nadu. I was the Program Director & In-charge. Due to rocky terrain we could not go down beyond 1 mtr depth while conventional foundation requires 2.5 to 3 mtr depth. Work came to halt & we explored on other methodologies & zeroed down to Rock anchoring foundation. The tower site was successfully built within record time & handed over to client with satisfaction. To this date this site is being considered a technological marvel.
bihar tower installation

American Tower Corporation, Yr 2000

Strategic Planning

American Tower Corporation acquired a smaller Tower Company operating in eastern & north-eastern India with good strategic sites. One 40 mtr high tower on a hill in Shillong was catering to four cellular operators with microwave connectivity to 40 odd sites. Legacy tower became unsafe to operate & we needed to dismantle for a new tower to be put up. With a lot of persuasion of mobile operators, a window of 15 days was granted for dismantling, new tower erection & making the new tower ready for communication. It was a herculean task: micromanaging clients, managing new tower supplies, construction teams etc. The operations were restored within the 15 day-window. Being head of supply chain, I was managing the entire show.
MSME (2)
MSME (1)

American Tower Corporation, Yr 2000

Bihar Tower Installation

Bihar is well known for devastating floods caused by Himalayan rivers entering from Nepal; we had tower erection happening in North Bihar in river basins.

During the month of august, commitment to important clients became questionable. The foundations were completed with a lot of difficulty as construction material logistics became an issue due to submerged / damaged roads. The greatest challenge emerged with tower sites becoming islands & there was no way we could shift tower, Genset to new sites.

For this operation, the age-old method of river transportation was deployed. Tower & dismantled machinery were shipped to site by boats, tractors and manual labour. Duly commissioned Tower sites were handed over to client satisfactorily within timelines. Being head of supply chain, I was responsible for entire logistics & construction agencies management.

National Fertilizers Ltd, Yr 2000

Innovative solution to prevent plant shutdown

Led a team which devised a mechanical solution for replacement of vital machine online at excessive high pressure (This helped in Urea plant shutdown & saved production loss of more than Rs 2 Crores).

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